Privacy Policy
Effective Date: January 1, 2025
Introduction
Fouraker Mechanical Heating & AC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following personal information when you submit a service request or contact us:
- Full name
- Email address
- Phone number
- Service address
- Type of service requested
- Any additional details you provide about your HVAC needs
We may also automatically collect non-personal information such as browser type, device type, IP address, and pages visited through cookies and analytics tools.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your service inquiries and schedule appointments
- To communicate with you about your HVAC service needs
- To send follow-up communications related to services performed
- To improve our website and customer experience
- To comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our website or conducting our business (e.g., form hosting, email delivery)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of our company, customers, or others
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, or as required by law. Service request records may be retained for up to 7 years for warranty and compliance purposes.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.
Cookies and Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can control cookie settings through your browser preferences.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Fouraker Mechanical Heating & AC
- 551681 US-1, Hilliard, FL 32046
- Phone: (904) 945-5404
- Email: info@fourakermechanical.com